Elho urges consumers who have an elho greenville planthanger to remove this product from their (balcony) railing because this planthanger could lead to unsafe situations.
It concerns the long and single versions that are available in 5 colors and are on the market since January 2020. Due to an error in the design in combination with a high temperature outside, the balcony hook can deform. This makes it possible for the elho greenville planthanger to fall off a (balcony) railing. All other elho products (including those with a suspension system) meet all quality requirements and are therefore safe.
If you have purchased one of these products, please refer to the Elho website for more information